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OMS Features and Processes Guides

  • Introduction
  • Customer communications
  • Order status
  • Sales channels
  • Omnichannel
    • Fulfillment processes
    • Ship to Store process
    • Price adjustments
    • SLA Hours Configuration
  • Stock and Sourcing
    • Sourcing engine
    • Re-sourcing flow
    • Inventory
    • Inventory limits
  • Extensions management
  • Payment
    • Commerce-driven payments
    • Offline payments
    • Multi-capture payments
  • Order modification
    • Custom attributes
    • Remorse time
    • Shipping address or method
  • Post-sales
    • Order comments
    • Exchanges
    • Reshipments
    • Appeasements
    • Refunds
    • Live reports
  • Return management
    • Blind returns
    • Create returns
    • Simulate returns
    • Query returns
    • Pre-authorised returns
    • Return cancellation
    • Refund return rules
  • Special order types
    • Backorders
    • Bundles
    • Pre-orders
    • Promise delivery date
    • Pre-shipped products
    • Services
    • Virtual products

Stock and Sourcing

Inventory This document provides more details on the inventory update process. See Inventory Document
Sourcing The purpose of this document is to explain how the sourcing process works and the different configurable sourcing rules. See Sourcing Document
Re-sourcing flow The purpose of this document is to explain the options and flows for orders that can be re-sourced. See Re-Sourcing Document
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