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OMS Features and Processes Guides

  • Introduction
  • Customer communications
  • Order status
  • Sales channels
  • Omnichannel
    • Fulfillment processes
    • Ship to Store process
    • Price adjustments
    • SLA Hours Configuration
  • Stock and Sourcing
    • Sourcing engine
    • Re-sourcing flow
    • Inventory
    • Inventory limits
  • Extensions management
  • Payment
    • Commerce-driven payments
    • Offline payments
    • Multi-capture payments
  • Order modification
    • Custom attributes
    • Remorse time
    • Shipping address or method
  • Post-sales
    • Order comments
    • Exchanges
    • Reshipments
    • Appeasements
    • Refunds
    • Live reports
  • Return management
    • Blind returns
    • Create returns
    • Simulate returns
    • Query returns
    • Pre-authorised returns
    • Return cancellation
    • Refund return rules
  • Special order types
    • Backorders
    • Bundles
    • Pre-orders
    • Promise delivery date
    • Pre-shipped products
    • Services
    • Virtual products

Order modification

Custom attributes This page explains how this feature allows you to update the custom attributes of the main MOM entities of an existent order. See Custom attributes
Remorse time This page explains how to use remorse time to specify when an order is ON HOLD for a certain period of time. See Remorse time
Shipping address or method This page explains how to update the shipping address or method of an existing order. See Shipping address and method
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