Exceptions & Sourcing Queue

Overview

The Exceptions & Sourcing queue shows the orders that are queued pending to be sourced for the next sourcing wave.

Admin Menu

Admin Menu

This Exceptions & Sourcing queue view provides a table with the following information:

  • Order ID
  • Sales Channel
  • Order Age
  • Shipping method
  • Items (number of items)
  • Exception
  • Exception Reason
  • Status
  • Manual
  • Cancel

You can quickly search an order by Order ID, Store, Order Status and Shipping Method, using the filter fields:

Filters

Filters

The page displays all orders that have at least one soft allocated line. It provides visibility on orders with exceptions. The list is arranged in order of creation date (older orders are at the top of the page). From this page, it is possible to access the manual action page.

Orders with exceptions are visible in the Exception queue but will remain as well in the allocation queue as the Source Engine will try to source orders with exception in the next run if no manual actions have been taken.

Exceptions & Sourcing Queue View

Exceptions & Sourcing Queue View