Exceptions & Allocation Queue
This page provides visibility of the orders that are in the queue for being hard allocated during the next allocation run. This list contains the following information:
- Order ID
- Order Age
- Shipping method
- Number of items
- Exception Reason
You can quickly search an order by Order ID, Store, Order Status and Shipping Method.
The page displays all orders that have at least one line soft allocated. It provides as well visibility on orders with exception and the list is prioritized in order of order creation date (older orders are at the top of the page). From this page, it is possible to access the manual action page.
Orders with exceptions are visible in the Exception queue but will remain as well in the allocation queue as the Source Engine will try to source orders with exception in the next run if no manual actions have been taken.
Exceptions & Allocation Queue View