Refund return rules

When we try to do a return there are some rules we need to know:

Return line service

With the option ReturnServiceLine we can include or not the service line in the return when we do a return.

Return order service

With the option ReturnServiceOrder we can include or not the order services in the return when we do a return.

Shipping Refund Rule

With the option ShippingRefundRule we can decide how to include the shipping line in the return, we have 3 strategies:

  • onFirst strategy: Shipping item will be included in the return when one or more lines belonging to this shipping item are returned.
  • onLast strategy: Shipping item will be included in the return when all lines belonging to this shipping item are returned.
  • never strategy: Shipping item will never be included in the return.

**All this parameters can be configured, to do it, please contact with customer service team.